Security Service
In the realm of system security services, security equipment serves as an essential foundation. SKS ensures that all equipment undergoes rigorous product evaluation and testing to guarantee safety, stability, and long-term operation without risks of short circuits or malfunctions, forming a critical ring of security services. Given the urgent, real-time, and comprehensive nature of system security, SKS has established a 24-hour Monitoring and Customer Service Center certified under the ISO 9001 Quality Management System and ISO 27001:2022 Information Security Management System, which enables the standardization, digitization, and real-time responsiveness of customer service processes. With years of accumulated experience in security services and data analytics, SKS is well-positioned to accurately address market needs, and the Company uses these insights to continuously improve services and develop new products, with the goal of enhancing customer satisfaction and strengthening market competitiveness.
Set up a 24-hour control center to monitor the safety of the customer's property around the clock.
Classify and process signals returned from the customer's property based on their content.
When receiving abnormal signals, dispatch personnel for handling.
Notify the police immediately in case of a burglary or other disastrous event.
Send staff to investigate and determine the responsibility after the occurrence of the accident, and further consider the compensation based on the contract.
Change of installation, after-sales maintenance, customer complaints, and other matters.