Materiality Topics
In accordance with the AA1000 SES: 2015 Stakeholder Engagement Standard (SES) guidelines, SKS identified the primary stakeholders by assessing their dependency, responsibility, influence, tension, and diverse perspectives. Through daily interaction and communication with stakeholders, and referencing international sustainability norms and standards (GRI Guidelines, SASB, ISO 26000, TCFD, AA1000 Accountability Principles, SDGs), following sustainability issue surveys, feedback was gathered from seven categories of stakeholders on their concerns regarding 21 sustainability issues. After identifying and assessing their levels of concern and impact, the Company integrated these findings into its business strategy planning, incorporating senior management interviews and international trend adjustments. Further evaluations involved members of the Sustainability Development Committee, senior executives, and team members including managers, assistant managers, junior managers, and section managers. Eventually, 14 key sustainability issues spanning ESG aspects were selected and reported to the Board of Directors as part of the organization’s annual major sustainability issues. Corresponding management policies were developed according to GRI Guidelines, United Nations’ Sustainable Development Goals (SDGs), etc., alongside setting short, medium, and long-term objectives. Progress is reviewed annually and disclosed in the Shin Kong Security ESG Report.
Materiality Topics boundaries and value chains
- Employees
- Customers
- Shareholders/investors
- Partners
- Suppliers
- Government agencies
- Media
- Environmental (6)topics
- Social (6)topics
- Governance (9) topics
An online questionnaire was conducted to assess key stakeholders’ levels of concern regarding each Sustainability Topic. A total of 386 valid responses were received from employees (223), customers (86), shareholders/investors (5), partners (13), suppliers (43), government agencies (2), and the media (14).
In line with the six key dimensions of Responsible Operations, All-round Service, Employee Care, Social Impact, Green Operations, and Green Supply Chain, a total of 223 executives and colleagues participated in evaluating the impact of various sustainability topics on the organization’s operations.
Based on the surveyed levels of concern and operational impact analysis, the Sustainable Development Promotion Office conducted internal identification and assessment of stakeholder concerns and impact results. In alignment with corporate strategic planning, and incorporating input from members of the Sustainable Development Committee, executive interviews, and international trend analysis, ten sustainability material topics were finalized. These topics were categorized and prioritized under the three ESG dimensions, and subsequently reported to both the Sustainable Development Committee and the Board of Directors.
For each of the 10 identified Sustainability Material Topics, SKS has established corresponding internal management guidelines aligned with the GRI Standards and the United Nations SDGs. Short, medium, and long-term targets have been defined, and progress is reviewed regularly. All relevant information is disclosed in the SKS ESG Report.
Table of 2024 SKS Sustainability Material Topics
| Dimension | Material topic | Change in priority | Corresponding GRI standard(s) | Corresponding SDG(s) | Corresponding chapter(s) |
|---|---|---|---|---|---|
| Environmental (E) |
Climate Action Management | ● | 305 |
 |
4.1 Environmental Governance |
| Energy Resources Management | ● | 302 |
 |
4.2 Green Management | |
| Supply Chain Management | ● | 204308414 |
 |
4.3 Sustainable Supply Chain | |
| Biodiversity | ★ | Custom Topic |
  |
4.4 Sustainable Environmental Education | |
| Social (S) |
Workplace Safety and Health | ● | 403 |
  |
5.3 Healthy and Safe Workplace |
| Workplace Diversity, Equality, and Inclusion | ● | 401402404405 |
  |
5.1 Building a Happy Workplace 5.2 Talent Training and Development |
|
| Labor/Management Relations | ● | 402 |
|
5.1 Building a Happy Workplace | |
| Market Presence | ● | 202 |
 |
5.1 Building a Happy Workplace | |
| Social Engagement | ▲ | 413 |
|
6.1 An-Shin Class 6.2 Deeply Rooted Local Sustainable Communities 6.3 SKS Community Care Welfare Foundation 6.4 Taiwan SKS Foundation for Arts and Culture |
|
| Govemance (G) |
Corporate Governance | ▲ | 205 |
 |
2.3 Corporate Governance |
| Customer Relations and Service Quality Management | ● | 416 |
 |
3.1 Customer Relationship Management | |
| Operational Performance | ▲ | 201 |
|
2.2 Financial Performance | |
| Regulatory Compliance | ● | 205 |
|
2.4 Regulatory Compliance | |
| Privacy Protection | ▲ | 418 |
|
3.1 Customer Relationship Management |