Health and Safety Workplace
Management Model
Occupational Safety and Health Management System Operations
SKS established an Occupational Safety and Health Office to prevent occupational hazards and ensure the safety and health of all employees. Each region is assigned an Occupational Safety and Health Business Manager for safety and health management. SKS falls within the industries that must establish occupational safety and health management systems, in accordance with Article 23 of the Occupational Safety and Health Act. Therefore, we established an Occupational Safety and Health Management System Promotion Group in 2020 in accordance with the ISO 45001 Occupational Health and Safety Management Systems standards, which meet or exceed the CNS 45001 national standard. The Group conducts educational training on the promotion of management systems and promotes those management systems. In April 2021, we completed the manuals, procedures, and rules and regulations required by the relevant chapters and provisions, and continue to refine and implement the regulations within SKS to formulate management plans so as to achieve the expected goals. The PDCA Circle model – Target Setting → Plan → Do → Check → Act – was established in the hope of implementing safety and health management and achieving continuous improvement. Currently, SKS has established an occupational safety and health management system in accordance with Article 23 of the Occupational Safety and Health Act, covering the headquarters and branch offices, but has yet to obtain certification for such.
Furthermore, SKS discloses the contents and statistics of occupational hazards monthly on the SKS corporate intranet (SKSOA, EIP) by means of notices to inform employees of the causes of occupational hazards and the corresponding preventive measures. In addition, we have formulated the Code of Practice for Occupational Safety and Health that specifies workplace practices to prevent the recurrence of similar occupational hazards.
Occupational Safety and Health Senior Management Personnel Support and Engagement
In 2015, SKS established the Occupational Safety and Health Management Committee. This consists of 11 members, with the president as the chairperson, and four labor representative members (accounting for more than one-third of all members) elected by labor representatives from each department. The Committee holds quarterly meetings. They are responsible for the formulation, planning, promotion, and supervision of occupational safety and health-related affairs, such as regulations, proposal review, and making suggestions on additional purchases of protective equipment. On-site safety and health inspections are conducted by department supervisors once a month; these are then further randomly inspected by the managerial supervisor on an occasional monthly basis. Based on the random inspection results, the headquarters' Occupational Safety and Health Office presents safety reports, reviews, and recommendations at monthly headquarters management meetings and quarterly managerial supervisor meetings, with an aim to implement occupational safety and health management.
Occupational Safety and Health Educational Training
To strengthen employees' awareness of occupational hazards and prevention concepts, and thus to prevent accidents at work, we offer labor safety and health educational training in accordance with SKS's Regulations Governing the Labor Safety and Health Education and Training and hold necessary safety and health educational training for all newly hired workers, workers in active service, and workers who change positions. Workers who serve as first responders and occupational safety personnel receive specialized training on their duties in order to achieve the goal of zero major occupational hazards.
To encourage employees to engage in self-learning on safety and health skills, a Safety and Health Teaching Material Zone is established within the Knowledge Management section on the SKS corporate intranet (SKSOA). The Company's safety and health-related regulations, implementation plans, and training materials are compiled in the zone, where employees can learn from them at any time, thereby enhancing their awareness of occupational hazards and preventing accidents. In addition, we also strengthen our employees’ safety and health knowledge and skills through notices (on occupational hazard incidents and traffic safety promotion) and occasional educational training, to reduce the occurrence of accidents.
For non-employees (contractors), prior to entering the site, construction vendors are required to provide their personnel with a Work Environment and Hazard Notification and retain records of execution. This procedure is intended to inform workers of potential hazards in the work environment and the necessary precautionary measures, thereby reducing the risk of accidents and enhancing hazard awareness. Additionally, non-employees (contractors) must complete general occupational safety and health education, or obtain a Safety and Health Card, or present proof of completing a 6-hour general safety and health training program issued by a certified training institution before entering the site. This ensures that non-employees (contractors) possess fundamental hazard recognition and safety awareness before commencing work.
Labor Safety and Health Educational Trainings
| Type of Training | Number of People |
|---|---|
| General safety and health educational training | 238 |
| Educational training for workers changing positions | 8 |
| Educational training for current workers | 1,653 |
| Total | 1,899 |
Safety and Health Professional Licenses
| Type of License | Number of People |
|---|---|
| Level A Technician for Occupational Safety Management | 1 |
| Level B Technician for Occupational Safety Management | 2 |
| Class 1 Manager for Occupational Safety and Health Affairs | 43 |
| Class 3 Manager for Occupational Safety and Health Affairs | 4 |
| Class A Manager of Occupational Safety and Health Affairs – Construction Industry | 1 |
| Class C Manager of Occupational Safety and Health Affairs – Construction Industry | 15 |
| First Responder | 82 |
| Fire Prevention Manager | 2 |
| Nurse Practitioner for Labor Health Services | 1 |
| Total | 151 |
The calculation includes licenses that are valid as of December 31, 2024.
Safety and Health Management of Contractors
To reduce negative impacts from major occupational safety and health incidents among our work partners, onsite supplier visits are conducted annually to check on their occupational health and safety, as well as regular evaluations of contractors and their compliance with occupational safety and health management. In addition, construction workers are informed of the "Working Environment and Hazards," with implementation of this recorded. This reminds construction workers of potential risks in the working environment and preventive measures to reduce accidents and improve danger prediction. Management of contractors who enter SKS workplaces for construction, maintenance, and repairs follows the Contractor Safety and Health Management Procedures, to enforce the safety and health management of our contractors and reduce accidents. In the future, contractors with valid contracts will be jointly managed in accordance with the Occupational Safety and Health Management List of Contractors (employees, (sub)contractors, cleaners, and security personnel, etc.) to reduce risks in contracted work.
| Year | 2024 | |
|---|---|---|
| Project | SKS | Workers |
| Number of People | 1,735 | 274 |
| Percentage (%) | 86.4 | 13.6 |
Worker: A non-employee whose job or workplace is under the control of the organization (contractors).
2024 Occupational Safety and Health Management System Performance Indicators
- Operated the Teacher Chang Free Psychological Counseling Hotline, offering professional counseling and referral services. This initiative was integrated with corporate childcare support, self-improvement activities, club participation, health seminars, and various health promotion programs to actively foster a supportive workplace environment. Emphasis was placed on building psychological resilience and family support systems for employees. Through these measures, the Company promoted holistic health development, enhanced employee well-being, and demonstrated its commitment to employee care and corporate social responsibility. In 2024, SKS successfully obtained the Health Promotion Certification Mark, marking a key step toward building a sustainable healthy workplace.
- Received the Occupational Safety Award – Workplace Peace of Mind Award from the Department of Labor, Taipei City Government in 2024, affirming the Company's workplace safety efforts and culture.
- Compliance audits were conducted at least once every 6 months.
- The Company conducts at least four health seminars annually. In 2024, six sessions were conducted.
- A consulting firm was engaged to assist with a comprehensive review of the ISO 45001 Occupational Health and Safety Management System. The Head Office plans to obtain certification by September 2025.
- A target was set to reduce the number of occupational traffic accident cases by 10% compared to 2023. (This target was not met; a traffic accident reduction management plan has been developed and will continue in 2025.)
Occupational Safety and Health Management and Goal Achievement Rate
Our short-term goal is Zero major occupational hazards, with our ultimate goal set as Zero hazards and Zero accidents.
Corporate Occupational Health and Safety Issues and Risk and Opportunity Management
In response to the possible risks and opportunities due to the changes in corporate occupational safety and health issues, SKS set standards for the identification of corporate occupational safety and health issues, workers and stakeholders, the collection of issues of concern, and the management of risks and opportunities. These risks and opportunities were assessed and managed with countermeasures and control measures taken in advance in order to achieve the sustainable operation goal and to ensure the effective operation of the occupational safety and health management system. Issues identified in 2024 were analyzed by category as follows:
- External context issues: 14.
- Internal context issues: 14.
- Issues of concern to stakeholders: 4.
- Regulatory compliance issues: 5.
- A total of seven items were identified as unacceptable risks (high risk) for the organization. These include: supplier occupational safety management and professional qualification management, contractor professional qualifications, use of personal protective equipment (PPE), fire safety equipment and emergency response, falls and slips in the workplace, frequent traffic accidents, and the four major programs (ergonomics, unlawful harassment in the workplace, overwork, and maternal health). These issues will remain priorities for continuous improvement in 2025.
Safety Management of Field Duty During Typhoons
Safety management of field duty during typhoons was formulated to reduce the risk of occupational accidents to workers and guarantee their health and safety while on duty during typhoons. If workers on duty during typhoon days identify a life-threatening risk, they must immediately report their current status, avoid venturing forth, and prioritize their safety; they will not be penalized if their missions are not accomplished. The Company implements the Occupational Safety and Health Policy in accordance with the Requirements for Compliance with the Occupational Safety and Health Act. In 2024, during school/office closures due to typhoons, a total of two safety assessments were conducted for field personnel on duty during typhoons. During typhoon duty, personal safety is the top priority. If personnel on duty during a typhoon encounter risks that threaten their lives, they should prioritize their own safety and avoid taking unnecessary risks. They must immediately report to their unit supervisor and the control center. Failure to complete the assignment under such circumstances will not result in any disciplinary action. The exercise of the Right to Withdraw by workers and the absence of punitive measures for those who are unable to complete tasks due to safety concerns are clearly stipulated in the Occupational Safety and Health Work Guidelines and the Typhoon Field Safety Management Plan.
Occupational Disaster Incident Notification, Handling and Investigation Management
- No occupational diseases, illnesses, or work-related death incidents were reported at SKS.
- No occupational injury incidents or work-related death incidents were reported 2024/ among SKS's contractors.
We enhance employees' risk awareness and safety knowledge by promoting and conducting risk assessments, hazard identification, safety and health education, and public notices. Regardless of whether the incident involves a major injury, a minor injury, or even a near miss, employees are required to report it immediately. Additionally, if employees encounter unsafe operations, occupational hazards, or dangerous conditions, they are entitled to exercise their Right to Withdraw and may report such issues through the Company's Creative Mailbox or directly to the Occupational Safety and Health Office for assistance and corrective action. The Company will not impose any adverse consequences on employees for making such reports. In the event of an occupational safety or health accident, in addition to taking immediate appropriate rescue measures to minimize injuries, investigations must also be conducted to review the causes and formulate prevention methods, to prevent the recurrence of similar accidents in the future. This management applies to all accidents in the workplace and on official business trips, involving employees, contractors, and visitors, but excludes contractors' traffic accidents.
In the event of an occupational accident, in addition to necessary first aid, rescue, and other measures, the department shall also report the incident in accordance with the notification process:
- In the event of an occupational disaster, the involved person or the department supervisor must report the incident on BPM and enters the SKSOA system → Human Resources Zone → Occupational Accident Reporting → Report a Case.
- The shift manager at the Northern District Control Center determines if the incident constitutes a major occupational accident. If it is a major occupational accident, the shift manager must report it on the occupational accident reporting website and notify the headquarters department supervisor, the Human Resources Department, and the Occupational Safety and Health Office. If it does not constitute a major occupational accident, the shift manager only needs to report it to the headquarters department supervisor, the Human Resources Department, and the Occupational Safety and Health Office. If the incident is not an injury or death of an employee caused by an accident during their commute, the shift supervisor will file and close the case.
- The department manager must investigate the accident with labor representatives within 3 days of the accident, fill out an Occupational Accident Report along with photos from the scene of the accident, and report the incident on BPM.
- Within 7 working days of the accident, the occupational accident incident and the traffic safety promotion session must be completed and reported (along with session photos and attendance form) on BPM, to prevent reoccurrence of similar accidents.
- The department manager notifies the victim's family members of the status.
- Follow-up handling of occupational accidents; disaster relief for victims and compensation for occupational accidents.
- The Occupational Safety and Health Office compiles details and statistics on occupational accidents each month, which are then announced in the workplace and submitted to the labor inspection agency for review.